MASFAAmeUP
The Unofficial podcast for the Midwest Association of Student Financial Aid Administrators (MASFAA). A podcast by financial aid professionals for financial aid professionals with hosts Emily Haynam, Chad Olson, and Alex DeLonis.
Have ideas for a topic? Email us at MASFAAmeUp@gmail.com
Episodes
12 episodes
MASFAAmeUP - Season 2 Ep. 3 - MASFAA Summer Institute & Leadership Symposium - Let's Go!
In this episode, MASFAA SILS Co-Chairs Sara Bauer and Jamie Davis get us ready to grow, connect, and lead at the 2026 MASFAA Summer Institute & Leadership Symposium! Hosted June 1–5 at Indiana University Indianapolis, this week-long profess...
MASFAAmeUp - Season 2, Ep. 2 - OB3 Pell Changes and Athletics Aid
In this MASFAAmeUp podcast episode, Chad, Alex, and Emily talk with special guest Ben Montecillo from the University of Houston. In this episode, we get to know Ben a bit, and some of the key lessons he learned from "Coach" (aka Bob Knigh...
MASFAAmeUP - Season 2, Ep. 1 - OB3 and Fraud Chit Chat
In this episode of the MASFAAmeUP Podcast, Chad, Alex, and Emily gather to reflect on what’s energizing them as we head into the holiday season, and then diving in on a conversation about OB3 changes from the RISE committee, and then a little b...
MASFAAmeUp - Ep. 24 - The Dr. "Key" Keyimani Alford Podcast Episode
What an episode...! Tune in for an inspiring growth conversation with Dr. Keyimani Alford - upcoming MASFAA President-Elect, and Associate Vice President of Student Access and Success at Madison Area Technical College. A space...
MASFAAmeUP - Ep. 23 - Authenticity in the Ring & in Life: Angelo Dawkins on Perseverance, Pressure & Purpose
In this powerful episode, we step into the ring — metaphorically and literally — with WWE Superstar Angelo Dawkins as he shares his journey to the global stage of professional wrestling. Speaking directly to financial aid professionals a...
MASFAAmeUP - Ep. 22 - Aidventures Await: Your Backstage Pass to the 2025 MASFAA Annual Conference
In this special episode, we are delivering you the inside scoop on the 2025 MASFAA Annual Conference happening October 12-15 in St. Charles, Missouri. Don't forget the early bird special ends September 5th. https://www.masfaaweb.org/confe...
MASFAAmeUP - Ep. 21 - Madam MASFAA President, Dr. Betsy Johnson
In this inspiring episode, we sit down with the President of the Midwest Association of Student Financial Aid Administrators (MASFAA) for an honest and uplifting conversation about leadership, growth, and the power of community. She shares her ...
MASFAAmeUp - Ep. 20 - FA Customer Service Structure and Tips
Join co-hosts Alex and Emily for a dynamic conversation as they dive into the heart of what makes great customer service in our profession. From managing high-stress peak seasons to ensuring the processes align with the front end business, this...
MASFAAmeUP - Ep. 19 - Heidi Carl takes us by storm!
In this episode of MASFAAmeUP, Chad, Emily, and Alex talk with NASFAA Chair, Heidi Carl, following up on the speech she gave when she accepted the gavel at NASFAA and how financial aid professionals can be the storm! We chat on optimism a...
MASFAAmeUP - Ep. 18 - Chalex Talks Proposed Recon Bill & NASFAA Conference
In this episode Alex and Chad discuss the proposed reconciliation bill, talking about it to your campus partners, advocating, and then what they are looking forward to at the NASFAA Conference.This is our 3rd episode of the relaunch, and...
MASFAAmeUp - Ep. 17 - Bridging the Gap: Communicating Loan Repayment Support
Relaunch Episode 2 - Co-Hosts Alex & Emily dish on what their campuses are doing and thinking about as it relates to communicating with former borrowers and the recent federal guidance. Also, Alex has the 411 on what to do with kids and how...